Websites Need Maintenance

Think of it like regularly servicing your car to maximise performance.

A Care Plan Has 3 Core Benefits For Your Business

It Saves you time

It Saves you money

It Protects your Investment

Risks Of Not Using A Website Care Plan

Wordpress + Modx Care Packages

Core Updates

We will keep your main content management system up to date ensuring optimal performance.

Plugin Maintenance

We keep all your plugins up to date and check that they will not conflict with other parts of your site.

Plugin Audit

Each plugin is checked for new features that might benefit your business, we will advise you of new functionality that may be suitable for your website.

Theme/Design Checks

We ensure your designs are up to date with the plugins that we are maintaining for you.

Backups

Regular Backups are made so you can have piece of mind if any unforseen issues ever arise.

Security & Uptime monitoring

We make sure your site hasn't been compromised and stays online.

Website Updates & Changes

Need a logo updated, need something added to a page or post, have new contact details, we can take care of that for you.training on how to edit your site yourself.

Technical Support & Training

You can use your time for help over the phone, remote assistance or training on how to edit your site yourself.

Site Reviews & Strategy Consulting

We will look over your site and give you advice and ideas as to how you can get the most out of your online presence. 

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Frequently Asked Questions

Do you have to host my site?

We can look after your site even if we don't host it, we can't guarantee the hosting side as we don't look after it but we can tell you if your hosting is detrimental to your websites success.

Can you fix my already hacked site?

Yes we can help if your site is already hacked, please contact us on 07 5531 3810 or email support@e-cbd.com

Why is it important to be on a care plan?

Websites built with a Content Management System are typically very stable but like any software it requires monitoring, updates, security checks and ongoing maintenance to run well and insure your visitors get the most of your site.

Why isn't this included in my hosting bill?

Your hosting includes many other services but looking after your website is not one of them. Essentially your hosting can be compared to how you fill your care with petrol to make it run. The care plans are like your car service to make the car run well.

Can't I just update the plugins myself?

Of course you can, but plugins can cause conflicts and errors with other plugins and functions. This can then cause errors that are often not seen straight away, only when trying to use the functionality of your site. We believe an important site like yours should be maintained by a professional who knows where to look for issues and how to stop issues from arising. It is an investment for your work, time and your business. Your time is best spent selling your products and services instead of trying to keep up with website trends and security issues.

Monthly Care Plans

Basic Care Plan

$120 monthly

  • Basic Support
  • Software (Basic) Updates
  • Uptime & Security Monitoring
  • Log error checking/cleanup
  • SSL maintenance and monitoring
  • Performance Optimisation
  • Monthly Report
  • Daily Site Backups
  • Web Updates/Support 20 mins p/month

Standard Care Plan

$240 monthly

  • Priority Support
  • Software (eCommerce/System) Updates
  • Uptime & Security Monitoring
  • Password maintenance/checks
  • Log error checking/cleanup
  • Database maintenance
  • SSL maintenance and monitoring
  • Performance Optimisation
  • Email deliverability check
  • Detailed Monthly Report
  • Daily Cloud Site Backups
  • Monthly Site Review
  • Monthly Web Strategy Call
  • Web Updates/Support 40 mins p/month

Priority Care Plan

$550 monthly

  • Priority Support
  • Software (eCommerce/System) Updates
  • Uptime & Security Monitoring
  • Password maintenance/checks
  • Log error checking/cleanup
  • Database maintenance
  • Site functionality checking
  • SSL maintenance and monitoring
  • Performance Optimisation
  • CDN and cache setup and maintenance
  • Email deliverability check
  • Detailed Monthly Report
  • Daily Cloud Site Backups
  • Monthly Site Review
  • Monthly Web Strategy Call
  • Web Updates/Support 180 mins p/month

Enquire About A Care Plan

 

Add ons

Want a better presence on Google, help with your social media or just have an older site that needs some much needed attention?

It's been a while Boost

$240 (Once Off)

  • All features in which plan you choose plus..
  • 2 hours of cleanup and updates

SEO Audit

$150

  • All features in which plan you choose plus..
  • A review of the SEO readiness of your site

Social Audit

$150

  • All features in which plan you choose plus..
  • A review of your businesses social presence

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Interested In A Website Care Plan?

With a website care plan, you will never have to worry about your website again!

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